OpenAI Health ChatGPT Hits 300M Weekly Queries — Free Tier Falls Short
More than 300 million people now turn to ChatGPT with health questions every week — and OpenAI just gave them significantly more to work with. The company is rolling out Health in ChatGPT to all U.S. users aged 18 and older, a full relaunch of a feature first piloted in January that flopped quietly before being rebuilt from scratch. The bigger story, though, isn’t just the relaunch. It’s what this move reveals about AI’s expanding role in personal healthcare — and the uncomfortable trade-offs that come with it.
Key takeaways
- OpenAI Health in ChatGPT is now available to all U.S. users aged 18 and older on free, Go, Plus, and Pro plans.
- Paid subscribers access GPT-5.6 Sol, which scores 88.0% on completeness in HealthBench Professional versus 53.2% for the free tier’s GPT-5.5 Instant.
- Both AI models outperform physician-written answers on OpenAI’s HealthBench Professional benchmark — though benchmarks don’t fully capture real clinical practice.
- The feature is not available in Europe due to stricter data privacy rules and potential high-risk classification under the EU AI Act.
- OpenAI says connected health data will not be used for model training or advertising.
OpenAI Launches Health in ChatGPT for US Users
The relaunch is broader than the original January pilot. Health in ChatGPT is now open to logged-in users across all plan tiers — Free, Go, Plus, and Pro — on web and iOS in the United States. Early testing revealed a significant friction point: more than 70 percent of participants were asking health questions outside the dedicated Health section because switching to it felt too cumbersome. OpenAI responded by making the Health feature accessible within any conversation, while keeping a separate Health section for managing connected data and reviewing past health discussions.
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