Luno Moves to Trim 20% of Its Team While Pivoting Toward Institutional Business

TL;DR

• Luno plans to reduce about 20% of its global workforce as weaker retail trading, automation and operational changes reshape the exchange’s staffing needs during 2026.
• The company will keep investing in retail, infrastructure and compliance while expanding white-label services for banks, fintechs and telecommunications companies for partners.
• Luno’s institutional strategy already includes Discovery Bank, while the layoffs follow a 35% workforce cut in 2023 and wider industry restructuring in July.

Luno is preparing to cut about 20% of its global workforce as weaker retail trading, automation and changing operating requirements push the exchange toward a leaner structure. CEO James Lanigan confirmed the planned reduction but did not disclose how many employees would be affected. The restructuring reflects a business model being recalibrated around lower retail activity and greater operational efficiency. Investments made during the past year have altered the resources needed to run the company, creating an uncomfortable contrast between technological improvement and the human cost now attached to it across the company’s international operations.

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