ShipMonk Data Breach Exposes Data of 13,689 Trezor Customers
A data breach at ShipMonk, one of the logistics companies that ships hardware wallets for Trezor, has exposed personal information belonging to roughly 13,689 customers. The ShipMonk data breach did not touch Trezor’s own servers or devices, the company says, but it did leak names, email addresses, phone numbers and, for most victims, home shipping addresses collected between May 10 and August 8, 2026.
Key takeaways
- ShipMonk told Trezor on Monday, August 10, 2026, that an unauthorized party had accessed systems holding customer order data.
- About 11,742 customers had their full names, emails, phone numbers and shipping addresses exposed; another 1,947 had only names, cities and emails leaked.
- The breach affects orders placed between May 10 and August 8, 2026, across the US, UK, Sweden, Colombia, Brazil, Italy and Portugal.
- Trezor devices and internal systems were not compromised, and Amazon-fulfilled orders are unaffected.
- Trezor plans to roll out an anonymous delivery option in the EU by September 2026 and in the US by the end of 2026.
ShipMonk Data Breach Exposes Trezor Customer Data
The trouble started when ShipMonk, which stores and ships Trezor orders in the US, UK and several other markets, discovered unauthorized access to its systems and passed the news along to Trezor on August 10, 2026. Trezor called it “difficult news” in a statement posted on X, saying a shipping provider had suffered a breach that exposed sensitive order data. The company has framed this as an incident tied entirely to a third-party vendor rather than a failure of its own infrastructure.
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