Gate.io denies withholding evidence in $1.7M theft case

Crypto exchange Gate.io has been accused of withholding evidence and delaying a police investigation into the theft of a user’s $1.7 million worth of crypto.

Gate.io’s Chinese X account has denied the allegations put forward by user “Jheioff,” whose Gate account was drained on July 8.

Jheioff claims that, despite using phone verification, Google’s two-step authenticator, and email verification, they weren’t alerted to the attack.

They said, “My phone never received any SMS verification codes, and I’ve never provided video footage, handheld ID photos, or login screen recordings to anyone.”

Read more: Gate.io to compensate users for outage losses — but there’s a catch

Jheioff filed a criminal case on July 17 but subsequently accused Gate of “deflecting and delaying” and claims that, 10 days after filing the case, the exchange still hasn’t submitted video facial data or risk control information.

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