SimpleSwap Marks a Year Inside Exodus Wallet, Ships Five Partner Updates WithNo Integration Changes
SimpleSwap today marked one year of fixed-rate exchanges running inside the Exodus wallet.
SimpleSwap-powered fixed-rate exchanges have been running within the Exodus wallet for a year. Over those twelve months, the partner side of the product gained five capabilities, none of which required Exodus or any other partner to change their integration.
Automatic refunds on swaps paused for screening
A small number of exchanges are paused for compliance checks. If a check requires further review and the exchange cannot proceed, the funds are automatically returned to the refund address; no ticket is needed.
Most refunds are completed within 5 to 15 minutes, although they can take up to 30 minutes when networks are busy. Partner statistics first show the exchange as failed, then as refunded once the money arrives.
What partners need to know:
- The refund_address field must be passed in the API request. Partners who do not collect a refund address from the user can provide their own and settle directly with the user.
- A standard network fee is deducted from the returned amount. No service charge is added on top of it.
- Coverage spans the major networks and assets. Account managers hold the current list.
- Refunds apply to eligible exchanges, not to every case.
A pause does not mean the user is being accused; it simply means there is reason to take a closer look. Crypto funds can carry over history from earlier or third-party transactions that the current sender may know nothing about, which is why the money is returned rather than left sitting somewhere.
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